We are not Wal-Mart or Amazon. If you have questions or concerns, CALL US. If an item is defective, please contact the manufacturer. Requests for return for refund must happen within 14 days.
If we agree to give you an RMA (return merchandise authorization), you must return the product in "new" condition at your expense within 7 days with "ALL" packaging and accessories. You will be assessed a restocking fee of 30%. Once items are evaluated, processed and deemed to be re-sellable, we will issue you a credit, minus the restocking fee mentioned earlier.